T&Cs


TERMS & CONDITIONS OF ENTRY

The closing date for entries is 17 January 2020. Please ensure you complete your entries by this date. Please complete all sections of the form, entries that are incomplete or exceed the stated word limit of 1000 words will not be accepted.

All entries (made before 23:59 on 17 January 2020 will be charged an administration fee of £100 + VAT per entry which must be paid when submitting your entry or entries).

Entries submitted after the first closing date of 17 January will be charged a late submission fee. The cost per entry after 17 January will be £150 + VAT and the last deadline for submission is 24 January 2020.

Please ensure you read the criteria for the awards you are entering. Remember to use evidence such as quotes, figures, statistics and include as much information as possible on your entry form.

We ask all entrants to supply at least one company and / or client logo. Please supply this in JPEG or PDF format and upload it with your entry under 2MB.

All completed and returned entries will be acknowledged online at the time of submission after payment has been made.

The organisers do not accept any responsibility for loss or damage of any entry.

The judges’ decision is final, and no correspondence or discussion will be entered into or feedback given regarding the selection of shortlisted nominations or winners.

We reserve the right to shorten entry titles for the purpose of the awards brochure and winners’ trophies. Please try and keep your entry title concise and to the point, and following the entry format stated in The Rules here.

We will not publish your entries without first seeking approval, winners are sometimes asked following the awards if they are willing to allow their entries to be made public for future marketing and promotion.

Don’t Panic & Prolific North reserve the right to extend the closing deadline, amend categories or not award categories should the standard of entries received not reach the required standard.

Please do call for help if you need further advice.

Payment Terms

If your payment is successful, you will receive an automatic email confirmation from Don’t Panic to the email address you specified when placing your entry detailing your purchase. You will be redirected back to this website when the transaction is complete, where you can also download you invoice receipt.

Full payment for award entries is required by the date and time of the entry deadline, should payment not be received by this time, it could result in your entry being removed and not judged.

To withdraw an entry please contact 01706 828855 or e-mail hello@digitalcityfestival.com.

TERMS & CONDITIONS OF TICKET PURCHASES/EVENT

Cancellations are permitted 28 days or more in advance of any event. Don’t Panic Project Ltd & Prolific North regrets that no cancellations are acceptable after 28 days prior to the event date, and therefore no refunds are payable after this point. However, a substitute delegate or guest can be nominated in replacement.

All requests for cancellations or substitutions must be made in writing to hello@digitalcityfestival.com.

Where circumstances force cancellation of the event in its entirety, Don’t Panic Projects Ltd & Prolific North will offer a full refund to each paying delegate / guest within 14 days of the cancellation.

Force Majeure

Don’t Panic & Prolific North will not be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party.

Such causes include, but are not limited to: power failure, Internet Service Provider failure, acts of God, epidemic, pandemic, civil unrest, fire, flood, droughts, storms, earthquakes, collapse of buildings, explosion or accident, acts of terrorism, acts of war, governmental action, any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or any other event that is beyond the control of the party in question.

Where an event can be postponed, this will be taken into account and any investment already made will be transferred to the new date. Should a physical event not be possible due to causes out of our control, this event may be transferred to a virtual online event.

Payment Terms

If your payment is successful, you will receive an automatic email confirmation to the email address you specified when placing your order detailing your purchase. If you do not receive this email, please contact info@dontpanicprojects.com.

Full payment for event ticket sales are strictly 14 days from invoice date or 7 days in advance of the event date, whichever is sooner.

Filming & Photography

There may be a professional photographer and video production taking place during the event. Attendees consent to filming and sound recording as members of the audience. Photographs taken at the event are the intellectual property of Don’t Panic and its event partners and will be such used in promotion and marketing post event.

Trophies

All trophies are inspected prior to the awards ceremony. Once these trophies have been handed over, you are responsible for the trophy from thereon. Don’t Panic Projects Ltd will not cover the cost of a replacement due to damages or being lost during or post award ceremony. Should you require a replacement trophy, please contact info@dontpanicprojects.com.

If you are a winner but do not attend the awards ceremony and would like to receive your trophy, you will be charged £250 + VAT.

PRIVACY POLICY

You can view the full privacy policy here.